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Having problems sending emails?

The following are common reasons emails are unable to send check these first:

  • The email address contains an error
  • The mail client you are using is not setup correctly
  • The size of your attachment is too large.

If you’re having difficulties receiving your email you may first wish to consider:

  • can I get online?
  • does Microsoft Outlook say “Connected”?

More often than not, your email client will give you an error code or explanation why you cannot connect. Please take a note of this before you call. This will help us determine the issue with your email.

Getting Help

For help with your email phone: 01383 749 966.